Privacy Policy

At Rigid North Flooring ("we", "us", "our"), we respect your privacy. We are installers, not data brokers. This policy explains how we handle your information when you visit our website or submit a quote request.

1. Information We Collect

We collect information you voluntarily provide via our contact forms, quote tools, and discount popups. This typically includes:

• Name
• Email Address
• Phone Number
• Project Address (for estimates)
• Project details (room sizes, floor types)

We also use Google Analytics (GA4) to collect anonymous data about site traffic, such as which pages are most popular and where visitors are located (e.g., Somerset vs. Hudson).

2. How We Use Your Information

We use your data strictly for the purpose of doing business with you. Specifically:

• To provide the flooring estimates you requested.
• To schedule installation or measurement appointments.
• To communicate with you regarding your project status.
• To send the discount codes or guides you signed up for.

We do NOT sell your data to third parties. We hate spam calls as much as you do.

3. Cookies & Tracking

Our website uses cookies to improve user experience (like remembering your quote progress) and to analyze traffic via Google Analytics. We also use Google Ads conversion tracking to see if our ads are working. You can disable cookies in your browser settings at any time.

4. Data Security

We implement standard security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure. We recommend not emailing sensitive information like credit card numbers.

5. Contact Us

If you have questions about this policy or want to know what data we have on file for you, please contact us directly at installation@rigidnorth.com.